Frequently Asked Questions

Questions about our products?
Is it necessary to use an eye cream?

Moisturizer is used to hydrate the skin and seal moisture on the face, neck, and other dry areas on your body. Eye cream is expressly developed for the delicate skin around the eyes which is much thinner and more sensitive than other areas of the face.

What is the best way to correctly apply eye cream?

Use the tip of your ring finger to gently apply and pat the skin around your eyes without tugging or pulling.

When should eye cream be applied?

Apply before bedtime after your nighttime face cleanse.

Is there a difference between eye cream and my moisturizer?

The highly-active ingredients in our Serum works to fortify healthy looking skin and counteract the signs of aging.

Why should I use DYSKN Exclusive Serum?

The highly-active ingredients in our Serum works to fortify healthy looking skin and counteract the signs of aging.

Can I use DYSKN Exclusive Serum with my moisturizer?

Yes! Combining the serum with a moisturizer is highly suggested by our skincare experts.

What benefits does the DYSKN Exclusive Serum provide?

The Exclusive Serum provides maximum hydration and provide a more youthful appearance by shrinking surface lines and wrinkles as well as reducing wrinkle density and volume.

What is the best way to apply DYSKN Exclusive Serum?

After thoroughly cleansing your face, gently massage 2 -3 pumps on your face, neck and décolleté. For best results, use twice a day.

Delivery Questions?
What is the best way to update my shipping address?

Click here to easily update your shipping or billing address, simply contact us.

How do I return an item?

We make the process of returning a product easy, simply contact us and let us know the item you would like to return.

What is your refund policy?

If you are not completely satisfied with your product, you may request a full refund within 60 days of your purchase.

Billing Questions?
What should I do if I need to cancel my recent order?

To revise or cancel an order , please click "Manage Account" below.

How do I cancel or make changes to my subscription?

You can control your subscription service by pausing, adjusting, or canceling it at any time!

Why was my credit card charged multiple times?

Each purchase is a separate transaction. If you placed more than one order, your card will be charged for each purchase individually.

PRODUCT INFORMATION

Is it necessary to use an eye cream?

Moisturizer is used to hydrate the skin and seal moisture on the face, neck, and other dry areas on your body. Eye cream is expressly developed for the delicate skin around the eyes which is much thinner and more sensitive than other areas of the face.

What is the best way to correctly apply eye cream?

Use the tip of your ring finger to gently apply and pat the skin around your eyes without tugging or pulling.

When should eye cream be applied?

Apply before bedtime after your nighttime face cleanse.

Is there a difference between eye cream and my moisturizer?

The highly-active ingredients in our Serum works to fortify healthy looking skin and counteract the signs of aging.

Why should I use DYSKN Exclusive Serum?

The highly-active ingredients in our Serum works to fortify healthy looking skin and counteract the signs of aging.

Can I use DYSKN Exclusive Serum with my moisturizer?

Yes! Combining the serum with a moisturizer is highly suggested by our skincare experts.

What benefits does the DYSKN Exclusive Serum provide?

The Exclusive Serum provides maximum hydration and provide a more youthful appearance by shrinking surface lines and wrinkles as well as reducing wrinkle density and volume.

What is the best way to apply DYSKN Exclusive Serum?

After thoroughly cleansing your face, gently massage 2 -3 pumps on your face, neck and décolleté. For best results, use twice a day.

SHIPPING

What is the best way to update my shipping address?

Click here to easily update your shipping or billing address, simply contact us.

How do I return an item?

We make the process of returning a product easy, simply contact us and let us know the item you would like to return.

What is your refund policy?

If you are not completely satisfied with your product, you may request a full refund within 60 days of your purchase.

BILLING

What should I do if I need to cancel my recent order?

To revise or cancel an order , please click "Manage Account" below.

How do I cancel or make changes to my subscription?

You can control your subscription service by pausing, adjusting, or canceling it at any time!

Why was my credit card charged multiple times?

Each purchase is a separate transaction. If you placed more than one order, your card will be charged for each purchase individually.